Shipping Policy

Last Updated: February 28, 2026

Delivery Times

Region	Standard Shipping	Express Shipping
United States	5-7 business days	2-3 business days
Europe	7-10 business days	3-5 business days
Asia Pacific	10-14 business days	5-7 business days
Rest of World	14-21 business days	7-10 business days

Shipping Costs

• Free standard shipping on orders over 50 Pi
• Standard shipping: 5 Pi
• Express shipping: 12 Pi

Tracking

Once your order ships, you'll receive a tracking number via email. Allow 24-48 hours for tracking information to update.

Customs and Import Duties

International orders may be subject to customs fees, import duties, and taxes. These charges are the responsibility of the buyer.

Lost or Damaged Items

• If your item arrives damaged, contact us within 48 hours with photos
• If your package is lost in transit, we'll investigate with the carrier
• Claims must be filed within 30 days of the estimated delivery date

Contact Shipping Department

Email: shipping@pixbone.shop

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